Deets Home Store - Shop Furniture Locally In Norfolk, NE
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Home Store Open Today 10:00 AM - 7:00 PM
Budget Store Open Today 10:00 AM - 7:00 PM

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Deets HomeStore Frequently Asked Questions

Below we try to answer questions we hear the most. Review these questions and if they do not answer your specific question, please contact us.

General FAQs
Do you offer a warranty?
Why should I take advantage of your in-home design service?
Do you offer financing plans?
What is your Guaranteed Low Price?
How can I keep my furniture looking new?
How far away do you deliver?
Is there a charge for delivery?
Do you offer a Military Discount?

Mattress FAQs
How can I tell when I need a new mattress?
What’s the difference between innerspring and foam mattresses?
What are standard mattress dimensions?
Does a mattress have to be firm to be supportive?
What are the advantages of a single-sided mattress?
How do I fit a large or king-size mattress through a narrow space?
What’s a typical warranty?
Is it really important to not remove the “Do not remove” tag?

Do you offer a warranty?
Yes - we work hard to achieve your satisfaction. All Factory Warranties are fully serviced by our service department.

We also offer an extended furniture protection plan that covers rips, tears, burns and stains PLUS damage to wood furniture and glass – all in addition to the factory warranty!
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Why should I take advantage of your in-home design service?
Furniture shopping can be challenging at times. We have found that if we understand your room and see it in person, we know we can help you better develop the beautiful, “perfect room” you desire.

With over $1 million worth of furniture and mattresses on our showroom floor, the FREE “In-Home Visit” service will help us recommend the ideal furniture and accessories when presenting Perfect Room concepts to you. Plus, you’ll save time and money!
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Do you offer financing plans?
We do! We have several special financing plans available.* Come into the store to apply today! *Offer subject to credit approval. Some restrictions apply. Ask for details.

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What is your Guaranteed Low Price?
Our goal is to give you our best price the first time…Guaranteed! If, within 30 days from your purchase, you find the identical furniture item advertised in print within 112 miles of our store for less than your delivered price, bring in that advertisement and Ron Deets will write you a check for the difference.

This Low Price Guarantee does not apply to clearance, floor models, vendor rollbacks/rebates, special purchases, promotional items, discontinued merchandise, free items or services or finance offers.

Merchandise offered for sale on the Internet or other auction sites is also excluded.
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How can I keep my furniture looking new?
Clean furniture performs the best. Vacuum regularly and clean all spots quickly and carefully. Do not eat or drink on your furniture and keep pets away from your furniture.
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How far away do you deliver?
Our Delivery Service is on a scheduled weekly route and delivers in a 75 mile radius. If you live outside that area, please ask us for options. The number of deliveries is limited each week. So, plan ahead, shop early and arrange your delivery schedule today!
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Is there a charge for delivery?
Yes. Delivery inside Norfolk city limits is $49. Outside Norfolk and up to 74 miles, the delivery fee is $74. Beyond 75 miles, add $1 per mile up to 150 miles.

When you choose delivery service over ‘load out’ service, you also get 1-year service protection. This promises that, in the unlikely event you need warranty service, we will come to your home to repair or pick up and redeliver your furniture for repair (our choice) at no charge to you for the first year you have it in your home.

If you choose ‘load out’ service, it is your responsibility to transfer your items to our store for warranty service.
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Do you offer a Military Discount?
YES! Our Veterans have delivered for our country and for our freedom, let us deliver for YOU! All Veterans and active duty military members get FREE Delivery, every day.


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Additional FAQs for Mattresses

How can I tell when I need a new mattress?
A good mattress will deliver good support for 5 to 7 years of every-night use. A better mattress will provide 10 years and a top quality mattress will give 12+ years of good support. Comfort will vary from year to year and you may make a mattress change earlier than this answer may suggest.
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What’s the difference between innerspring and foam mattresses?
The top selling mattresses of today will get support from either foam or springs in the core area of the mattress.

When shopping, please allow yourself time to try both types and wear comfortable clothing and easy to remove shoes.

See our Certified Sleep Specialists to help guide you to the perfect mattress!
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What are standard mattress dimensions?
Twin (single) is 39” x 75” available XLong at 80”
Full (regular size) is 54” x 75” available XLong at 80”
Queen Size is 60” x 80”
King Size is 76” x 80” (foundation comes in 2 pcs)
California King is 72" x 84"

Also available:

  • Water Bed Replacement Mattress - extra thick 72" X 84"(fits in a wood sided water bed frame)
  • Custon-Sized Mattresses - perfect for campers, etc.! Please allow 10 weeks for delivery.


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Does a mattress have to be firm to be supportive?
Support comes from within a mattress, whether it be foam or innerspring. The surface and other upholstery materials insulating you from the support core will determine the comfort level and can offer a firm feel or a comfy feel.
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What are the advantages of a single-sided mattress?
Single sided mattresses offer the advantage of never having to ‘flip’ the mattress. These also permit the manufacturer to concentrate better materials on the ‘One-Side’ for better value.
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How do I fit a large or king-size mattress through a narrow space?
King Size sleep sets come with a ‘split’ foundation and the mattress is flexible to fit in most areas.
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What’s a typical warranty?
Warranty covers manufacturing defects and typically is 5 to 10 years in length.
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Is it really important to not remove the “Do not remove” tag?
Although it’s not illegal to remove this tag, the information on the label will serve as a means of identification and are often required by the manufacturer should you have a warranty claim.
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