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We’re Just Excited About Your New Furniture As You!
Enter your Sales Order # or your Phone Number associated to track your delivery
If your delivery does not show please call our Delivery Desk at (402) 371-7679
Not only do we pride ourselves on our customer service in the store, but out of it as well! We care about our customers, meaning we want to make it as easy as possible to get your new furniture in your home quickly and smoothly. With this in mind, our exceptional delivery service goes through several steps to ensure your new purchase enters your front door in perfect condition.
With all of these steps, we do our absolute best to make sure your newest purchase arrives completely and quickly. We also guarantee that your new items will be delivered on clean, well-maintained trucks that have not been contaminated with used furniture or used mattresses. Please note that we do not offer the removal of old mattresses, old furniture, and/or the rearranging of your existing furniture. Our team cannot be responsible for moving your appliances, electronics, or other household belongings.
Delivery service is the promise that you will receive your items quickly and in excellent condition. Here are a few additional notes about options for delivery:
Preparing for your delivery:
All product arrival dates are tentative and based on manufacturer lead times. If your furniture is not in stock at the time of purchase the delivery date listed on your invoice may vary based on product arrival.
During your delivery: If for any reason you are not completely satisfied with your new furniture or its installation, contact our customer service department prior to the delivery installers leaving your home.
You also have the option to pick up your furniture purchase at our local warehouse, free of charge. You will have the option to select delivery or pick-up at checkout.
Preparing for pickup:
All product arrival dates are tentative and based on manufacturer lead times. If your furniture is not in stock at the time of purchase the pick up date listed on your invoice may vary based on product arrival.
While you’re picking up: Please inspect all of your new furniture at the time of pick-up. If there are any items that do not meet your approval please inform the Deets Furniture team member assisting you.
Our goal is to exceed your expectations. If we haven’t, please inform any manager on duty or contact our Customer Service Center either by filling out our contact form or calling (402) 371-7679. We will make every effort to satisfy your needs.