TERMS OF SALE

PAYMENT TERMS:

• Cash or check.
• Visa, MasterCard, Discover or American Express.
• Cash, check, or credit card payment is due, in full, at time of purchase.
• Finance charges of 1.5% APR per month will accrue on any unpaid balance.
• Gift Cards can be redeemed for merchandise only and has no cash value.

FINANCING TERMS:

• 0% interest finance plans are available.
• All financing offers are in conjunction with a finance company with approved credit.
• The finance plan begins at time of purchase, in some cases, monthly payments may be due before you receive your items.
• Monthly payment may be required.
• Sales tax and delivery charges are due at time of purchase.

DELIVERIES:

• Customers must be home to inspect, accept and sign for delivery.
• Delivery times are estimated and every effort will be made to be on time.
• Delivery staff will handle only the items on this sales order.
• Any exchanges or returns must be approved by management.
• Paid delivery service includes a one year waiver of a stop charge, pick-up charge and/or re-deliver.

SPECIAL ORDER MERCHANDISE:

• Deets Furniture, Inc cannot guarantee the actual delivery, or delivery date of special order merchandise.
• Therefore compensation cannot be given for late delivery.
• Cancellations and returns of special/custom ordered merchandise will not be accepted.
• Any exceptions made to this policy will result in the forfeiture of any made.

RETURNS AND CANCELLATIONS:

• Returns and cancellations of clearance items will not be accepted.
• In stock merchandise may not be returned, exchanged or cancelled without approval from the management of Deets Furniture Inc.
• For any exceptions made to this policy a usage and/or restock fee to be determined by Deets Furniture may be assessed at that time.
• Returns on lamps, pictures and other accessory items will be accepted within 3 days if the item(s) are returned to Deets HomeStore in the original condition with the Sales Order Receipt for in store credit.
• Any exchanges or returns must be approved by management.
• Returns of adjustable bed bases, pillows, mattress protectors, sheets and/or any other bedding merchandise will not be accepted.

LIMITED WARRANTY:

• Deets Furniture warrants, except for upholstery fabric, carpet, merchandise sold “As Is” and clearance items, that merchandise sold will be free of manufacturing defects for a period of 1 year from the date of purchase.
• Deets Furniture will, at its option, repair or replace merchandise found to have such a defect.
• This warranty does not replace the Manufacturer’s Warranty, and does not apply to merchandise used for other than personal, family or household use or to merchandise subjected to misuse, abuse, negligence, fire, act of God and/ or accidents.
• This warranty may not be assigned or transferred.
• All Manufacturer’s Warranties, if any, apply in accordance with their respective terms and conditions.

PHONE ORDERS:

• Regular payment terms apply.

MISCELLANEOUS:

• In the event litigation is necessary to enforce the terms of this sale, the Buyer agrees to pay a reasonable attorney fee and court costs.
• Merchandise that is picked-up on our dock must be inspected, before load out, by the customer.
• We will assist in the loading of the merchandise, but proper loading is Buyer’s responsibility, and no damage claims will be accepted.
• Balance must be paid on or before delivery.
• Pricing or mathematical errors are subject to revision by Deets Furniture upon written notice to Buyer.
• All quotes, whether written or verbal, will have an expiration date specified or the quote will expire at the end date of the particular current promotion, neither to exceed 30 days.
• Installation dates are approximate.
• To maintain warranties, review and follow manufacturer guidelines.
• Color of materials may vary slightly from sample.

PRIORITY CLEARANCE ZONE:

• All items sold in the Priority Clearance Zone (PCZ) are AS IS, no warranty, no returns, no refunds.

 

Store Policies:

 

60 Night Comfort Guarantee

Thank you for selecting Deets as your Bedding Specialist. Our commitment to customer satisfaction extends beyond the day you purchase a mattress at our store. “We are offering you this guarantee because we are confident you will love your mattress. The 60 Night Comfort Guarantee applies to mattresses purchased at $499 and higher. *

Terms for the 60 Night Trial:

1. The 60 Night Comfort Guarantee trial period starts the night you receive your new mattress set.
2. All comfort exchanges require purchase of mattress protector on same date of mattress sale.
3. You must spend a minimum of 30 nights on the mattress before contacting the store for an exchange. (Sometimes it takes 30 nights before your body becomes accustomed to your new mattress and this will prevent you from exchanging something before you truly know whether  it is or isn’t right for you.)
4. After 30 nights, if you are unable to adjust to the comfort of the mattress you have chosen, please schedule an appointment to come into the store for re-selection with your salesperson. All comfort exchanges are done by appointment Only.
5. All exchanges are to be of equal or greater value and are subject to manager’s approval. Any difference of price is due upon the date of re-selection and must be paid by cash, check or credit card. Any financing plans in place remain unchanged.
6. All exchanges are subject to inspection. This agreement is void if any stains or damages are discovered.
7. All comfort exchanges need to be done by the Deets/Budget delivery team, at the normal delivery charge for their area. We will pick up the current mattress when we re-deliver the new mattress.
8. This offer is limited to ONE (1) exchange.
9. Comfort guarantee not applicable, if all parties that will be sleeping on the mattress are not present when mattress is selected. 

* Close-Out mattresses & any mattress made to customer’s specifications for comfort and/ or size including California King, Full XL etc. are not eligible for the Comfort Guarantee.